Files are uploaded, but I still see your welcome page?

If you have uploaded your files, but are still seeing the welcome page or a "parent directory" page, you did not upload into the correct directory. Please be sure you are uploading into the "www" or "public_html" subdirectory of your account. Also you must replace the default index.html file that comes with your account when you log in for the first time. This index file is a simple welcoming page we put on all new accounts.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Can I start uploading my site even if my domain does not work yet?

You can start uploading files to your websites even if your domain name has not registered yet....

How can I connect to the server via FTP?

You can connect to the server via FTP using cPanel >> File manager or using any 3rd party...

How do I create an FTP account?

1. Log into cPanel and click on the "FTP Accounts" link under the Files section. 2. At the top...

What are the FTP settings for my account?

Username is the same as your cpanel username. If you are trying to use an FTP account you...

Where can I upload my files to?

You need to upload files under the document root of the domain hosted in our server. Typically,...