Dear valued customers,

In pandemic times, we hope you and your families are doing well to keep up. We take this opportunity of reduced business during this pandemic and focus on improving our Infrastructure. A friendly reminder CentOS 6 reaches End of Support on 30th November 2020. We present our Quarterly Bulletin.

Infrastructure and Security Updates:

We are happy to share our Infrastructure improvements for this Quarter:

  • 80% of CSpace Hostings Infrastructure has migrated to CentOS 7 from CentOS 6 as we write this post.
  • Significant improvements to core DNS redundancy and rDNS support for IPv4 and IPv6.
  • DNSSEC is now supported on Shared Hosting and Cloud VPS series.
  • IPv6 is enabled by default on every Shared Hosting Website and VPS deployed post 1st December 2020.
  • CSpace Hostings has attain 100% completion of IPv6 adoption with core services available over IPv6 and IPv4.
  • Transparency has been key to CSpace Hostings success, our Network testing and troubleshooting tools are user accessible here

We are live on our 3rd Location which is Tallinn, Estonia after 5 months of thorough testing of hardware and network to attain 100% uptime and redundancy during the testing phase.

CSpace Hostings witnessed a surge in cyber attacks on its Infrastructure and Network. Security and NOC Hero's defended these attacks and safeguarded 138 business websites from Network Attacks and Hacking attempts. We also improve Cyber Security for our customers:

  • NOC has made available blacklisted IPv4 open-source and public at here, users and businesses are free to use these. The IPv4 is periodically updated.
  • Our Infra Firewall is now connected to our Client Area/Billing Panel, incase our Firewall has blocked your IPv4 and is preventing you from accessing your website. Users have the capability to unblock themselves without the need to contact NOC/Web Support Department. (We are always here to help you!)

Compliance and Tax Updates

As we are growing steadily our compliance with local tax regulations and data protection laws increase. Hence CSpace Hostings has local subsidiaries to comply with regulatory requirements in Europe and India. You may be re-directed to CSpace Hostings local website incase you visit us from these regions.

  • VAT is applicable on Users with EU presence at local prevailing VAT rate. All Services are subject to VAT. VAT is not applicable to businesses with VAT Number.
  • GST is applicable to users with India Presence at 18% rate. All Services are subject to GST. GST Input credit is available for Businesses with valid GST Number.

The Billing Department sends manual GST and VAT compliant TAX invoices within 7 days after Web Invoice is generated. Currently WHMCS is our Central Customer Management Portal, hence Web Invoices are not Tax Credit valid/compatible. Incase you need one right away for payment contact CSpace Hostings Billing department to obtain VAT or GST compliant invoice for Input Tax Credit in Europe(Estonia) and India.

All Domain Names bought from CSpace Hostings have WHOIS Guard enabled by default and where WHOIS Guard is not available Personal Information is Redacted for Privacy reason and to comply with Global Data Protection laws.

Brexit Information: In United Kingdom we accept USD or EUR as a currency, users can have their currency changed to their preference by contacting the billing department. We plan to accept GBP in the near future.

We offer INR, EUR and USD currency with respective Country-Currency Payment Gateway. Currently no additional Payment Gateway is charged at any Invoice.

These are additional accepted payment methods without any additional Gateway Charges:

  • Bank Transfer/ SEPA
  • Stripe payments with Credit/Debit Card
  • SOFORT
  • iDEAL

Paypal is accepted in only USD Currency for now. You can read more about accepted Payment Methods and Currency here

Worth mentioning we completed 8 years in business this year, a 100% Family owned business. More years to come as we grow. Thank you all for your support and business.

If you have any questions with any of the information supplied above, contact the Sales Department at sales [at] cspacehostings.com or via Tickets (Login Required)

~ CSpace Hostings Team

 



Quinta-feira, Novembro 12, 2020

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