Articles

 BlackBerry® FastMail Service

We provide BlackBerry® FastMail Service only in cPanel's deprecated x3 theme. The BlackBerry...

 Do you support boxtrapper?

The Support for Boxtrapper has ended but we do support Spam Assasin on all our cPanel Hosting.-...

 How can I add a mailing list?

1. Log into cPanel and click the "Mailing List" icon under the Mail section. 2. Enter the list...

 How can I check an email address disk usage/quota?

1. Log into your cPanel and click the "Email Accounts" icon under the Mail section. 2. At the...

 How do I access webmail?

1. Open up your favorite web browser2. In the address bar type yourdomain.com/webmail3. Under...

 How do I change the password for an email address?

1. Log into your cPanel and click "Email Accounts" under the Mail section. 2. The bottom of...

 How do I check my email through Eudora or Netscape Mail?

Make sure you are using an account that you created through your mail manager section of your...

 How do I create an auto responder?

1. Log into cPanel and click the "Auto Responders" icon under the Mail section. 2. Click the...

 How do I create an e-mail forwarder?

1. Log into cPanel and click the "Forwarders" icon under the Mail section. 2. On the next page...

 How do I delete an email address?

1. Log into your cPanel and click on the "Email Accounts" icon under the Mail section. 2. Find...

 How many e-mails can I send?

You are allowed to send out 500 e-mails per hour per hosting account.

 How to Add your domain E-Mail ID to send and Receive e-mail via Gmail

You can use CSpace Hostings created E-Mails to send and receive via Google Mail instead of...

 How to create a email id?

Step 1: Log into your cPanel Step 2: Once at the main page, click on the Email Accounts icon...

 How to setup IMAP on apple iPhone.

1. Turn on iPhone.2. Go to your settings. 3. Choose "Mail, Contacts, Calenders" 4. Click...

 How to setup email on Mac Mail?

Open up Mail.app and press Command+Comma or Mail->Preferences to invoke the Preferences...

 How to setup email on Outlook/Eudora/Entourage/Thunderbird/iPad/Phone Client?

Be sure to replace yourdomain.com with your actual domain name. Go to 'Tools' ->...

 How to whitelist your E-Mail IP Address in Exchange 2013, 2016, or Office 365

How to Whitelist your E-Mail IP Address in Exchange 2013, 2016, or Office 365This document will...

 How to whitelist your E-Mail IP Address in GSuite/Google Apps

How to whitelist your E-Mail IP Address in GSuite/Google Apps The below instructions will show...

 How to whitelist your E-Mail IP in McAfee/MX Logic

How to whitelist in McAfee/MX Logic If your client company is using McAfee or MX Logic, you will...

 How to whitelist your E-Mail IP in MessageLabs or Symantec.cloud

How to whitelist your E-Mail IP on MessageLabs or Symantec.cloudTo successfully whitelist our...

 I am getting a message that my mailbox is full?

Go into your Junk/Bulk/Spam Folder and empty it out. Those folders tend to fill up quickly...

 I can't send email to yahoo, gmail, hotmail, etc.

This is most likely means you are blacklisted. Please submit a ticket to our technical support...

 I cannot Send E-mail outbound!

Try changing your outgoing SMTP port to 26 instead of 25 and that should fix the issue. A lot of...

 POP vs IMAP

IMAP (Internet Message Access Protocol) IMAP4 allows you to read emails as they appear on the...

 Someone is using my email (domain) to send spam!

This is called "collateral spam" This is someone faking your email address in a mail application...

 Spam Assassin Explained, what is it? how do you use it? and more!

What is Spam Assassin? Spam Assassin is a e-mail spam filtering system that sits side by side...

 What do you do about my email account’s security?

We have set up SPF records for all the domains hosted on our servers, so other remote mail...

 What is a default e-mail address?

A default address is an e-mail address that is setup to catch any incoming e-mail to your...

 What is the difference between POP3 and Forwarding?

POP3 is where you store your e-mail on our mail server. You then configure your mail client (for...

 What is your policy on SPAM?

We take a very dim view of SPAM. It is one of the most annoying things encountered on the...

 Why are my emails to Yahoo are being delayed?

This is caused by a new spam fighting feature with Yahoo Mail called Grey Listing. For more...

 Why do I get a "Relaying Denied: Authenticate with POP first" error when trying to send email through the server?

You need to login to your pop account and check your mail first. The server has anti-spam...

 Why do I get this error? Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B

ou may receive this error in your email client settings at some point. In Outlook this is a bug...

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