My order wasn't setup immediately. What should I do?

In the event that your account wasn't setup immediately, you may find that your order has been flagged for further review and verification by a customer service representative (since we would usually have you online 15 minutes using our automatic system).

You don't need to do anything more. Our staff are always online and check the order queue for orders requiring verification and will contact you via email if additional information is required to process your order.

Orders are only manually reviewed during business hours Monday through Friday. If your order is placed outside of business hours and requires manual verification, it will be performed at the start of the next business day. We appreciate your patience in this situation.

If you have not heard from CSpace Hosting after a full business day, please let us know by raising a ticket

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I report a phishing site?

Should you wish to report any phishing website or abuse through Network.Please submit a Abuse...

Can I send in a check or money order?

We do accept Indian check and Indian money order. Your payment may take 3-5 business days after...

When will my account be suspended if I am past due?

You have 20 days after the date due before we will suspend your account. You can make payment...

How can I access my domain before domain propagation is complete?

You can temporarily access the contents that you have uploaded in your webspace using...

How do I do a traceroute test and ping test?

Traceroute is a computer network tool used to determine the route taken by packets across an IP...